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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Felix Salgado

Felix Salgado

June 16, 2026

5  out of  5
rating by Felix Salgado
"Hayden was great and very helpful in finding me the best rate for my new truck. Very professional, prompt and helpful. Thank you!"
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Amanda Stone

June 16, 2026

5  out of  5
rating by Amanda Stone
"James and his staff, specifically Hayden, go above and beyond. We are very happy with our new policy! Thanks for all of your hard work."
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Louise Droker

April 23, 2026

5  out of  5
rating by Louise Droker
"We have been with State Farm for almost 50 years. When Tom Sessions retired I was concerned about getting the same care.James Miller’s office has taken great care of all our policies."
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Courtney Spens

April 4, 2026

5  out of  5
rating by Courtney Spens
"James and his team are wonderful people. He has always been patient and understanding while helping me find great rates that fit my budget and comfort level. He answered all my questions about insurance as a new homeowner and helped me understand how I am covered, and never made me feel rushed to make a decision or to end the conversation. He encouraged me to gather and compare multiple quotes and in the end it was his superb customer service, genuine rapport, and feeling like I was being well taken care of that led me to choose State Farm for my home and auto needs. Thank you James!

I also recently resolved a customer service issue with Madison and not only was she extremely helpful, but also a joy to converse with. She made my customer experience restarting my car insurance and adding my husband to the policy an absolute breeze! ♥️"
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Arthur L. Gines

April 3, 2026

5  out of  5
rating by Arthur L. Gines
"Working with Madison was great. She gave me a quote couple days later. I called her back and we got connected and had insurance established. The whole transaction was a wonderful experience. I would recommend."
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Julian Gindi

March 30, 2026

5  out of  5
rating by Julian Gindi
"We just moved up from California and had to go through the process of transferring our policy up to Washington as well as review the various differences between coverages. Hayden was incredible. He patiently walked me through all these changes and got everything transferred over 100% PAIN FREE. I know I found the right State Farm office and I’ll sleep easy knowing they’ve got my back."
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Anthony Johnson

March 18, 2026

5  out of  5
rating by Anthony Johnson
"We've been longtime State Farm folks... and here's why.... Every Agent and Team we had over the many years have been Awesome!
Madison lead the way this time! :)
- Courteous, professional and informative with a smile (through the phone)! Nice job!

Thanks Madison and State Farm!

As usual, STATE FARM ISSSSSS THERE!!!!! :)

-AAJ"
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Keith Laycock

March 7, 2026

5  out of  5
rating by Keith Laycock
"Hayden did a great job setting up our new policies!"
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Mary Ann Kinner

March 6, 2026

5  out of  5
rating by Mary Ann Kinner
"Appreciated Hayden’s attention to detail and helpful answers to my many questions!"
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Zong Yang

March 6, 2026

5  out of  5
rating by Zong Yang
"I had a great experience working with my insurance agent, Madison Lindsten. She answered all of my questions patiently and took the time to make sure I truly understood my options. Insurance policies can be complicated, but she was able to explain the nuances and trade-offs between different coverage levels and premiums in a very clear and practical way.

What impressed me most was her ability to propose real, workable solutions when my situation became more complicated. Instead of giving generic advice, she carefully considered my needs and helped me find the right balance between protection and cost.

Her professionalism, knowledge, and excellent customer service made the entire process smooth and reassuring. I highly recommend her to anyone looking for an insurance agent who is thoughtful, responsive, and genuinely committed to helping clients make the best decisions."
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Alexandra Alvarez

March 5, 2026

5  out of  5
rating by Alexandra Alvarez
"I've had my car insurance with them for years now and I've never had any issues. I spoke with Madison and she was amazing, she explained things with patience and was super nice."
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Jerick B.

February 27, 2026

5  out of  5
rating by Jerick B.
"I had an excellent experience over the phone today. Madison was patient, knowledgeable, and genuinely attentive. They took the time to clearly explain my options and made sure all my questions were answered without rushing me. It’s refreshing to speak with someone who truly listens and cares about resolving your issue. Outstanding customer service!"
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Kenny Riker

February 25, 2026

5  out of  5
rating by Kenny Riker
"Madison was very helpful and a great communicator. Made the process easy and painless, definitely recommend!"
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Sky Slide

February 25, 2026

4  out of  5
rating by Sky Slide
"Very professional and friendly"
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don pet

January 28, 2026

2  out of  5
rating by don pet
"Nice employees. Helpfull. As long as the money is coming in, but soon as you have a claim your on your own. There are companies that will pay what’s owed better than State Farm ..shop around"
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Liz Jet

December 9, 2025

5  out of  5
rating by Liz Jet
"Mr. Miller III- is very knowledgeable, friendly and informative professional.
Recognizing the client's needs and beyond.
Highly recommend his services."
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Kayla Sousa

August 2, 2025

5  out of  5
rating by Kayla Sousa
"Hayden gets 5 stars for great customer service! Right off the bat, he was very polite. Also, he was able to give me important information and answer all of my questions. Thanks so much Hayden for all of your help!"
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Claudia Lamas

October 31, 2024

5  out of  5
rating by Claudia Lamas
"Hayden explained coverage options to an overwhelmed customer (me) in concise and accessible english. I called others (Geico, Progressive) to ask about coverage for my converted van and their office was the only one that was able to do it!! And I didn’t need an “Insurance for Dummy’s“ book. Thanks King!"
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Arunachalam Thenappan

October 31, 2024

5  out of  5
rating by Arunachalam Thenappan
"Hayden was great to work with, fast turnaround time despite hitting multiple glitches. He ensured both my policies were done the same day and was spot on with follow ups."
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Kevin D

October 29, 2024

5  out of  5
rating by Kevin D
"5 star service all the way!! Do yourself a favor and talk to them!!"
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Anastasia Volkova

September 25, 2024

5  out of  5
rating by Anastasia Volkova
"We've had a wonderful experience with Hayden from State Farm. He's professional, friendly, and always ready to help. When my husband and I first visited the office, Hayden patiently explained our options and helped us choose the best plan for our situation. He also assisted us when we transferred our renter's insurance to State Farm, making the process smooth and easy.

We're happy that James's team handles our insurance — they're wonderful people, and we know we can always rely on them. Highly recommend!"
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J Drake

August 28, 2024

5  out of  5
rating by J Drake
"James is a great agent - he’s responsive and takes time to explain things in a clear way. His team also helps clients stay up on policies and potential discounts which is fantastic, especially for auto insurance. They all go out of their way to be patient and follow up accordingly. Definitely recommend!"
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Michael Saalwaechter

July 22, 2024

5  out of  5
rating by Michael Saalwaechter
"I called in to get a quote on some motorcycle insurance, and Hayden Ouchi working at James Miller's office was extremely helpful, informative, and enjoyable to speak with when building my account/quote. Everything went extremely smoothly, and come the day I wanted to accept the quote I got, Hayden again was able to take care of me the same day in very short order and I was all set! This is how buying insurance ought to always be. Thanks again!"
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Grace Yancey

June 27, 2024

5  out of  5
rating by Grace Yancey
"James was very helpful in answering questions and providing transparent information. Great for getting beginners set up!"
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Johnny Chu

May 31, 2024

5  out of  5
rating by Johnny Chu
"Hayden Ouchi helped me with the Auto Insurance quotes. Very patient, pleasant and professional!"